Office Address |
Room 1101-1103, Wing On House, 71 Des Voeux Road, Central, Hong Kong
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Customer Service: |
Tel: (852) 39292800 |
林先生 / Mr. Alex Lam |
Fax: (852) 39292599 |
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Trading Service: |
Tel: (852) 39292888 |
曾先生 / Mr. Tsang |
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王先生 / Mr. Berry Wong
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Settlement: |
Tel: (852) 39292850 |
黃先生 / Mr. Andy Wong |
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賴小姐 / Ms. Fion Lai |
Fax: (852) 28455240 |
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Web site: |
http://www.publicsec.com.hk
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E-mail: |
cs@publicsec.com.hk
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Business Hours
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Mon-Fri
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08:45 AM – 06:00 PM
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Trading Hours of Hong Kong Securities Market
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Pre-opening Session
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09:00AM – 09:30AM
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Morning Trading Session
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09:30AM – 12:00PM
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Afternoon Trading Session
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01:00PM – 04:00PM
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Closing Auction Session
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04:00PM – 04:10PM
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Customer Suggestion or Complaint
At Public Securities Limited, we are deeply committed to providing our customers
with superior services in dealing securities. As a valuable customer of our company,
we highly value your suggestion or complaint on our products or services. If you
have any suggestion or complaint on our products or services, you are welcome to
talk to our staff in person or call our Customer Service Hotline at (852) 3929 2800.
Also, you are welcome to send us your suggestion or complaint by mail, fax or e-mail.
Alternatively, you may directly talk to our Complaint Officer at (852) 3929 2889.
Thank you very much in advance for your valuable suggestion. We will follow up your
suggestion or complaint promptly. Under normal circumstances, we will acknowledge
your suggestion or complaint within 7 days and endeavor to provide you with our
final response within 30 days upon receipt. Please be assured that information related
to your suggestion or complaint will be treated strictly confidential and used for
service improvement and analysis purpose only.
Mailing address :
|
Complaint Officer
Public Securities Limited
1101-3 Wing On House,
71 Des Voeux Road Central,
Hong Kong. |
Telephone : |
(852) 3929 2889 |
Fax : |
(852) 2845 5240 |
Email : |
compliance@publicsec.com.hk |